I really appreciate being there when people feel like they have nowhere else to go. When someone is hurt, and they aren’t working, and their company isn’t reaching out to them. The next steps are needing to getting started, it’s that feeling of being listened to, they don’t understand the insurance process – and who does – those cases serve as the inspiration to our staff.
I remember one time I didn’t get the verdict that I wanted, but my client was happy to go to trial, happy with the representation, she got her day in court, and she was satisfied that it worked like she hoped. Just a couple days in court, but she was able to make her case, and stand up for herself. I remind myself that it is an innate desire in all of us just to be heard.